Payment Options

NEW PAYMENT PROCESSOR

Starting Monday September 25, 2023 at 7:30AM, Cross Valley has a new payment processor.

What this means for me

New easy to use Online Portal - See the sneak peak image below
New Pay by Phone system

What are the Changes?

Online Payments

Multiple ways to find your bill including account number, invoice number, service address or name
You can make a one-time payment as a guest

OR Create an Account – which allows you to

Save a payment method
Create your own Autopay – Both the amount and the withdrawal schedule

Phone Payments

No more delays in CVWD receiving your payment
Use your full account number and amount you wish to pay.

New Processing Fees per transaction

$1.00 Electronic Checks
$1.00 Debit Card
$3.00 Credit Card

Questions? Call the office at (360) 668-6766

SNEAK PEAK –

Payment Methods Until September 25th

Online

Pay your bill on our E-Gov website.

This is a one time payment, the system will not save your information. You can pay with a check, debit card, or credit card. You will need to enter the invoice number shown on your statement.

By Phone

Call 360-668-6766 and select option 2 from the menu to be forwarded to our pay by phone service, or dial it directly at 866-585-7861. Follow the voice prompts to enter your payment. You will need to know your account number and payment amount.

The fee for all phone payments is $3.25. Please note, payments made by phone will not be received or credited to your account for 3 to 5 business days.

Debit & Credit Card Fees

There is a $3.25 charge to use a debit or credit card in all methods of payments.

Always Avaliable Payment Methods

OFFICE DROP BOX

Located at the District Administrative Building:
8802 180th Street SE
Snohomish, WA 98296

CHECK ONLY PAYMENT DROP BOX AVAILABLE

We have installed a payment drop box for checks only located by the front door to help better serve customers. It will be available for payments from 7:30 am until 4 pm during business days. For the safety of your payments it is located inside the gate under video surveillance.

MAIL

Mail your check and stub to:
Cross Valley Water District
P.O. Box 84006
Seattle, WA 98124-8406

Remember to write your account number on the check. For multiple accounts, indicate on the check each account and corresponding payment amount.

AUTO-PAY

Payments will be drafted from your checking or savings account on the 20th of the odd-numbered months. There is no charge for this payment option.