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1. When will I get a bill?
2. When will my bill be due?
3. What will I be charged for?
4. How is my water usage measured?
5. What if my payment is late?
6. Is there a payment drop box?
7. I just started service. Why does my bill show a previous balance?
8. Can my tenant or property manager receive the bill?
9. Can I receive my bill through email?
10. Why am I not getting my Email Bill?
11. How can I pay my bill?
12. What are the rates?
13. I just purchased a new home. How do I open an account?
14. I am selling my house. How do I close my account?
15. How do I do an address or name change?
16. Can I view my bill and account information online?
17. I am a tenant, and my landlord is late on giving me the bill.
18. Where is the Cross Valley Water District office located?
19. Do you have Autopay?
20. Why don't I have water?
21. What is Eye On Water?
22. When do the rates go up?

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1. How do I get my assembly tested?
2. I received a notice in the mail, what do I do?
3. Why do I need to have my assembly tested?
4. What if my assembly fails the test?
5. What if I don’t get my assembly tested?
6. What do I do with the test results?
7. I have my assembly tested every year, but my neighbor says they have never heard of the testing requirements. Why is that?
8. I am not using my irrigation system anymore. Do I still need to test the backflow assembly?

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1. How do I get a Letter of Availability?
2. How do I connect to the system?
3. I am on a Well and want to connect to Cross Valley. What do I need to do?

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1. Is there a payment drop box?
2. Where is the Cross Valley Water District office located?
3. What is the service area?
4. How do I reach someone after business hours?
5. Where are the board meeting minutes?
6. How do I apply for a job?
7. When do the rates go up?
8. How do I rent a fire hydrant meter?
9. How do I make a public records request?
10. How do I connect to the system?
11. How do I get water?
12. When am I going to get sewer?
13. How do I get sewer?
14. How do I request a side sewer AS-BUILT?
15. How do I request a water AS-BUILT?

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1. How do I shut off my meter?
2. My bill seems high. Could I have a leak?
3. What is Eye On Water?
4. What happened to my water pressure?
5. Where is my meter?
6. Why don't I have water?
7. How do I turn off my meter?
8. Where is my service line?
9. How do I reach someone after business hours?

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1. What do all the colors represent?
2. Why do I have blue paint, I didn't call for a locate?
3. Why did you only mark my meter, not my service line?
4. Where is my service line?

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1. How do I shut off my meter?
2. My bill seems high. Could I have a leak?
3. Why don't I have water?
4. What is Eye On Water?
5. What happened to my water pressure?
6. Where is my meter?
7. How do I read my meter?
8. How do I turn off my meter?
9. Where is my service line?

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1. Why don't I have water?
2. What is Eye On Water?
3. How do I connect to the system?
4. How do I get water?
5. What happened to my water pressure?

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1. What Cross Valley Water District Well am I on?
2. Is my water fluoridated?
3. Is my water soft or hard?

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1. How do I test my water?
2. How do I decommission my well?
3. I am on a Well and want to connect to Cross Valley. What do I need to do?