NEW Payment Processor!

New payment processor

Starting Monday September 25, 2023 at 7:30AM, Cross Valley has a new payment processor.

What this means for me  

• New easy to use Online Portal - See the sneak peak image below
• New Pay by Phone system

What are the Changes?

Online P...

Confirm Account Contact Information

Has your phone number changed? Your Email address? Does Cross Valley even have this information on file for you? Confirm and Update your information. 

Submit Updated Contact Information

 Contact the office with changes or call to check at ...

Administrative Office Hours

The District Administrative Office hours are 7:30 am to 4:00 pm Monday through Friday. 

 EMAIL IS AVAILABLE FOR QUESTIONS  –(Please click the link below to email)

Billing Email

Backflow or Cross Connection Email

Developmen...

Rate Increase Effective January 1, 2023

Rate Increase

The 2023 Rates are effective January 1, 2023. The rates will be reflected on the February 2023 billing. 

The Board of Commissioners adopted the 2022-2023 Rate Resolutions on December 7, 2021 at the public hearing. The Rates are effect...

Annual Cross Connection / Backflow Testing

The District’s compliance period for annual testing is Jan 1^st to May 31^st.  All test reports must be submitted to bsi online by May 31^st for compliance.

Registered Certified Testers

Customer Information

Notification Procedures

Read on...

Payment Drop Box - Checks ONLY - Now Available

We have installed a payment drop box for checks only located by the front door to help better serve customers. It will be available for payments from 7:30 am until 4 pm during business days. For the safety of your payments it is located inside the gate un...

Water Emergencies

For a Water Emergency please call (360) 668-6766 and select 9. 

Our Operations Department is available to you 24/7, if you need immediate assistance.