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READ THE 2024 WATER QUALITY REPORT

Rate Increase

The 2026 Rates are effective January 1, 2026. The rates will be reflected on the February 2026 billing. 

The Board of Commissioners adopted the 2024-2026 Rate Resolutions on August 1, 2023 at the public hearing. The Rates are effective January 1, 2024, January 1, 2025 and January 1, 2026.  

For more information review Rates

Has your phone number changed? Your Email address? Does Cross Valley even have this information on file for you? Confirm and Update your information. 

Submit Updated Contact Information

 Contact the office with changes or call to check at (360) 668-6766.

Staff may contact you for account related situations. Staff will not ask for any payment over the phone and will not accept your information of payment over the phone, the District uses a third party for these services and can transfer you, if requested. 

Concerns on a call received from Cross Valley? Give us a call (360) 668-6766

The District Administrative Office hours are 7:30 am to 4:00 pm Monday through Friday. 

 EMAIL IS AVAILABLE FOR QUESTIONS  –(Please click the link below to email)

Billing Email

Backflow or Cross Connection Email

Development Email

Please allow up to 48 business hours for a response.

FOR A WATER EMERGENCY PLEASE CALL (360) 668-6766 AND SELECT 9. OUR OPERATIONS DEPARTMENT IS AVAILABLE TO YOU 24/7, IF YOU NEED IMMEDIATE ASSISTANCE.

Summer is here and warmer weather. Household water usage increases during this time of year. You can help and pick up your free conservation items at the office.  Another great way to keep an eye on your daily usage is to is sign up for the free eye on water tool. Add a Leak Alert and get notified by text or email after 24 hours of continued consumption!